
No one wants to hear the word NO. Rejection is still a fear many of us have not conquered.
Some people feel intimidated talking to prospects over the phone.
We hear that the “fortune is in the follow-up”. This is where many marketers fail.
If you are working a job and have a family, there is not enough time in the day to contact enough prospects to see decent results in your business.
Many online network marketing companies are now incorporating professional sales centers or call centers to pre-qualify prospects, follow-up with prospects and help their members close sales within their business opportunity.
The reason why this is effective is because many new and even some seasoned marketers are not comfortable talking to others about how to make money online. Many become paralyzed by the thought of having to pick up the phone and call a prospect or give a presentation.
This is how a call center works:
Your lead responds to your advertisement and visits your website.
The prospect fills out a form on the website (usually their name and email address) and are redirected to a tour where they can learn more about the business. Typically the tour includes information on the business, the product and the compensation plan.
At the end of the tour your prospect is given a choice to either join the business or call an 800 number or click a button where they can fill out a form to receive a call back. The form will ask for their name, email, phone number and the best time to call them back. The form is forwarded to a call center representative who will call your prospect immediately.
If someone requests a call back you can be sure that this is indeed a hot lead.
The call center is typically staffed by former marketers or sales representatives with experience in answering questions, handling objections and closing sales. The call center representatives know what "closing questions" to ask to get your prospect to sign up for the business.
The call center representative will position you as a leader using edification.
Some call center will pre-qualify your prospects only. They will ask your prospects specific questions to gauge their interest in joining a business. Once a qualified lead has been established this information is forwarded to you
There are a number of call center services available. Some call centers are specific to a particular business opportunity and will only close sales for that particular business while others are generic and will close sales for any business.
The cost to use a call center is very inexpensive. Again, some businesses include the cost of the call center in the fee to join the business while others online businesses provide the service free of charge. If you are using a stand online call center the cost may be per call or a set price per month.
I have used and still use call centers to close sales for my business with great success. If you have a fear of speaking to people over the phone or simply do not have enough time to do presentations or answer questions then I highly recommend using a call center to prequalify or close your sales.
Here are two call centers. The first is a business that has a call center that closes sales for its members and the second is a lead generation company that has a call center that pre-qualifies your leads.

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